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Senior Software Architect (Node / .NET

JavaScript, Node.js
Remote
7000-12000 BGN
Remote

Senior Software Architect (Node / .NET

JavaScript, Node.js
7000-12000 BGN
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Sales Specialist

Sofia, Bulgaria
3200-5500 BGN
Sofia, Bulgaria

Sales Specialist

3200-5500 BGN
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Digital Marketing Specialist

Sofia, Bulgaria
2600-3500 BGN
Sofia, Bulgaria

Digital Marketing Specialist

2600-3500 BGN
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Senior Backend Engineer (Platform)

TypeScript, Node.js, PostgreSQL
Remote
7500-11000 BGN
Remote

Senior Backend Engineer (Platform)

TypeScript, Node.js, PostgreSQL
7500-11000 BGN
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Staff Backend Engineer (Platform)

TypeScript, Node.js, PostgreSQL
Remote
10000-13500 BGN
Remote

Staff Backend Engineer (Platform)

TypeScript, Node.js, PostgreSQL
10000-13500 BGN
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Staff Backend Engineer

TypeScript, Node.js, PostgreSQL
Remote
10000-13500 BGN
Remote

Staff Backend Engineer

TypeScript, Node.js, PostgreSQL
10000-13500 BGN
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Senior Backend Engineer

TypeScript, Node.js, PostgreSQL
Remote
7500-11000 BGN
Remote

Senior Backend Engineer

TypeScript, Node.js, PostgreSQL
7500-11000 BGN
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Senior C++ Software Developer

C++,
Sofia, Bulgaria
7000-9000 BGN
Sofia, Bulgaria

Senior C++ Software Developer

C++,
7000-9000 BGN
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Senior Digital Marketing Specialist

Remote
2500-3200 BGN
Remote

Senior Digital Marketing Specialist

2500-3200 BGN
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Senior PHP Full Stack Entwickler

PHP, Symfony, MariaDB
Remote
5000-9000 BGN
Remote

Senior PHP Full Stack Entwickler

PHP, Symfony, MariaDB
5000-9000 BGN
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Python Developer

Python
Sofia, Bulgaria
4000-7000 BGN
Sofia, Bulgaria

Python Developer

Python
4000-7000 BGN
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Web Master with Wordpress

HTML/CSS, Wordpress
Remote
4000-4500 BGN
Remote

Web Master with Wordpress

HTML/CSS, Wordpress
4000-4500 BGN
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Digital Marketing Team Leader

Varna, Bulgaria
4000-5000 BGN
Varna, Bulgaria

Digital Marketing Team Leader

4000-5000 BGN
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Senior Machine Learning Engineer

Python
Remote
11666-14166 BGN
Remote

Senior Machine Learning Engineer

Python
11666-14166 BGN
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Marketing & Growth Expert

Sofia, Bulgaria
2500-3500 BGN
Sofia, Bulgaria

Marketing & Growth Expert

2500-3500 BGN
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Senior Software Developer C++

C++, Docker
Sofia, Bulgaria
>7500 BGN
Sofia, Bulgaria

Senior Software Developer C++

C++, Docker
>7500 BGN
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Software Developer C++

C++, Docker
Sofia, Bulgaria
>3500 BGN
Sofia, Bulgaria

Software Developer C++

C++, Docker
>3500 BGN
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Senior Software Developer - Android

Java, Android
Sofia, Bulgaria
>7500 BGN
Sofia, Bulgaria

Senior Software Developer - Android

Java, Android
>7500 BGN
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Software Developer - Android

Java, Android
Sofia, Bulgaria
>3500 BGN
Sofia, Bulgaria

Software Developer - Android

Java, Android
>3500 BGN
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Senior Private Cloud Technology Expert

Sofia, Bulgaria
4500-5500 BGN
Sofia, Bulgaria

Senior Private Cloud Technology Expert

4500-5500 BGN
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Senior Clojure Developer

Clojure, MongoDB
Remote
6500-10000 BGN
Remote

Senior Clojure Developer

Clojure, MongoDB
6500-10000 BGN
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Младши експерт Клиентски център Еконт

Ruse, Bulgaria
1800-2000 BGN
Ruse, Bulgaria

Младши експерт Клиентски център Еконт

1800-2000 BGN
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Microsoft Cloud Solutions Technology Expert

Sofia, Bulgaria
5000-6500 BGN
Sofia, Bulgaria

Microsoft Cloud Solutions Technology Expert

5000-6500 BGN
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Senior React/React Native Engineer

TypeScript, React Native
Sofia, Bulgaria
>9500 BGN
Sofia, Bulgaria

Senior React/React Native Engineer

TypeScript, React Native
>9500 BGN
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Principal Backend Engineer

Java, Spring
Sofia, Bulgaria
>15000 BGN
Sofia, Bulgaria

Principal Backend Engineer

Java, Spring
>15000 BGN
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Senior DevOps Engineer

Amazon AWS
Sofia, Bulgaria
8000-12000 BGN
Sofia, Bulgaria

Senior DevOps Engineer

Amazon AWS
8000-12000 BGN
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Senior Backend Engineer

Java, Spring
Sofia, Bulgaria
9500-15000 BGN
Sofia, Bulgaria

Senior Backend Engineer

Java, Spring
9500-15000 BGN
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Backend Engineer

Java, Spring
Sofia, Bulgaria
6000-9000 BGN
Sofia, Bulgaria

Backend Engineer

Java, Spring
6000-9000 BGN
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Senior Technical Writer

Sofia, Bulgaria
3800-4300 BGN
Sofia, Bulgaria

Senior Technical Writer

3800-4300 BGN
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Frontend Developer

JavaScript, Angular 2+
Sofia, Bulgaria
4000-7000 BGN
Sofia, Bulgaria

Frontend Developer

JavaScript, Angular 2+
4000-7000 BGN
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Backend Developer

Java, Spring, PostgreSQL
Sofia, Bulgaria
4000-7000 BGN
Sofia, Bulgaria

Backend Developer

Java, Spring, PostgreSQL
4000-7000 BGN
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Mid/senior Full stack developer

PHP, Laravel, MySQL
Sofia, Bulgaria
3500-5500 BGN
Sofia, Bulgaria

Mid/senior Full stack developer

PHP, Laravel, MySQL
3500-5500 BGN
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Senior .Net Developer

C#, .NET Core, Microsoft SQL Server
Sofia, Bulgaria
5420-8200 BGN
Sofia, Bulgaria

Senior .Net Developer

C#, .NET Core, Microsoft SQL Server
5420-8200 BGN
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Senior Full Stack Engineer / Engineering Lead

JavaScript, React.js, MongoDB
Remote
11000-16000 BGN
Remote

Senior Full Stack Engineer / Engineering Lead

JavaScript, React.js, MongoDB
11000-16000 BGN
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Senior PHP Backend Developer

PHP, Laravel, MySQL
Locations
5000-7000 BGN
Locations

Senior PHP Backend Developer

PHP, Laravel, MySQL
5000-7000 BGN
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Mid AWS Cloud & DevOps Engineer

Bash/Shell/PowerShell, Amazon AWS, MySQL
Sofia, Bulgaria
3000-5000 BGN
Sofia, Bulgaria

Mid AWS Cloud & DevOps Engineer

Bash/Shell/PowerShell, Amazon AWS, MySQL
3000-5000 BGN
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Junior AWS Cloud & DevOps Engineer

Bash/Shell/PowerShell, Amazon AWS, MySQL
Sofia, Bulgaria
1800-3000 BGN
Sofia, Bulgaria

Junior AWS Cloud & DevOps Engineer

Bash/Shell/PowerShell, Amazon AWS, MySQL
1800-3000 BGN
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Python Developer

Python, Amazon AWS, S3
Sofia, Bulgaria
10000-20000 BGN
Sofia, Bulgaria

Python Developer

Python, Amazon AWS, S3
10000-20000 BGN
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Senior AWS Cloud & DevOps Engineer

Bash/Shell/PowerShell, Amazon AWS, MySQL
Sofia, Bulgaria
5000-8000 BGN
Sofia, Bulgaria

Senior AWS Cloud & DevOps Engineer

Bash/Shell/PowerShell, Amazon AWS, MySQL
5000-8000 BGN
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Technical Content Writer Cloud/DevOps

Sofia, Bulgaria
1500-3500 BGN
Sofia, Bulgaria

Technical Content Writer Cloud/DevOps

1500-3500 BGN
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Full Stack Developer

JavaScript
Remote
4000-7000 BGN
Remote

Full Stack Developer

JavaScript
4000-7000 BGN
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SFCC (ex Demandware) Developer

PHP, .NET Core
Remote
4000-7000 BGN
Remote

SFCC (ex Demandware) Developer

PHP, .NET Core
4000-7000 BGN
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Senior Software Engineer

TypeScript, Node.js, PostgreSQL
Sofia, Bulgaria
12500-15000 BGN
Sofia, Bulgaria

Senior Software Engineer

TypeScript, Node.js, PostgreSQL
12500-15000 BGN
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iOS Developer

iOS
Sofia, Bulgaria
3750-4300 BGN
Sofia, Bulgaria

iOS Developer

iOS
3750-4300 BGN
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Software Engineer

TypeScript, Node.js, PostgreSQL
Sofia, Bulgaria
7000-10500 BGN
Sofia, Bulgaria

Software Engineer

TypeScript, Node.js, PostgreSQL
7000-10500 BGN
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Senior Software Developer

Python
Sofia, Bulgaria
5000-8000 BGN
Sofia, Bulgaria

Senior Software Developer

Python
5000-8000 BGN
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Front-end Developer

JavaScript, Angular.js
Sofia, Bulgaria
4000-7000 BGN
Sofia, Bulgaria

Front-end Developer

JavaScript, Angular.js
4000-7000 BGN
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Python Developer

Python, Django
Sofia, Bulgaria
5000-8000 BGN
Sofia, Bulgaria

Python Developer

Python, Django
5000-8000 BGN
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Quantitative Researcher

Python, Amazon AWS, S3
Sofia, Bulgaria
7000-15000 BGN
Sofia, Bulgaria

Quantitative Researcher

Python, Amazon AWS, S3
7000-15000 BGN
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Data Engineer

Python, Amazon AWS, S3
Sofia, Bulgaria
7000-15000 BGN
Sofia, Bulgaria

Data Engineer

Python, Amazon AWS, S3
7000-15000 BGN

Service Management Expert (ServiceNow)

Sofia, Bulgaria
Mid
Full Time
Description

A1 Bulgaria is much more than just a telecommunications company. As part of the A1 Telekom Austria Group, we drive digitalization in 7 countries with innovative solutions and new business areas.


The A1 ICT Services division is responsible for the growth business area ICT. In addition to A1's IT and service infrastructure, we manage a broad portfolio of IT services and solution providers in cooperation with Business Unit Enterprise. Customer satisfaction, top quality and stability are prerequisites for our market success.


The ITSM Tools Team is responsible for the development and maintenance of Service Management processes in ServiceNow.

To strengthen the team we are looking for a Service Management Expert in the Business to Business area.

Job details
Role
DevOps & Sys Admin
Seniority
Mid
Job Type
Full Time
Team Size
5-10
Stock Options
No
Monthly gross salary
Location
Sofia, Bulgaria
Home office (days/week)
3
Fully remote
No
Customer facing
No
Business travel
No
Tech Requirements
Primary Language
Java
Primary Platform or Framework
ServiceNow
Secondary Language
JavaScript
Main Database
MySQL
Requirements
  • Experienced in design and implementation of ServiceNow ITOM
  • Experienced in implementation, and customization of ITSM processes
  • Excellent communication and client-relationship skills
  • Basics in network technology (Router, Switches, Access Points,)
  • Basics in IP V4 and IP V6
  • Good Experience in MySQL and MSSQL
  • Experience in Health Check, Root Cause Analysis and error prevention
  • Good experience in Java and Java Scripting
  • Good Windows and LINUX Knowhow
  • Fluent in English
  • ITSM
  • CSM, Service Portal
  • Agile Development
  • Administration and Configuration
Responsibilities
  • Requirement gathering from business stakeholders
  • Implementation of ITSM processes in ServiceNow ITSM platform in accordance with best practices
  • Administration of all aspects of customers’ ServiceNow platforms
  • Performing core system configuration tasks
  • Working with UI policies, data policies, UI actions, business rules and client scripts
  • Adding and administering users, groups and roles
  • Creating work-flow activities and approvals
  • Creating new applications and new modules to establish an information hierarchy
  • Personalizing and creating forms and fields for the various roles and groups to target company requirements
  • Enrichment of Service Portal and developing new catalogue items and Fulfillment Workflows
  • Development of custom applications on the ServiceNow platform
  • Integration of external systems with ServiceNow platform
  • Develop and maintain detailed technical and process documentation
  • Establishing and maintaining CMDB; managing data with import sets, updates sets and transform maps.
Projects you will be working on
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Benefits & perks
  • Challenging assignments and career development opportunities in multinational environment;
  • Flexibility of working time and opportunity for home office;
  • Friendly atmosphere and motivated team of top-notch professionals to work with;
  • Opportunities for constant learning and career development via in-house and external certified training courses;
  • Attractive remuneration package and fringe benefits.
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