A1 ICT Services division is responsible for the growth business area ICT. In addition to A1's IT and service infrastructure, we manage a broad portfolio of IT services and solution providers in cooperation with Business Unit Enterprise. ITSM Tools Team is responsible for the development and maintenance of Service Management processes in ServiceNow. This is why currently we are looking for a ServiceNow developer to join our growing team in Sofia. To be a successful candidate you need to have the skills and essential knowledge to contribute to configuration, implementation and maintenance of a ServiceNow system.