What is DHL Freight ESS story? DHL Freight Enterprise Software Solutions is the first and only DHL Freight R&D team in Bulgaria. Our main project is relying on the development of the new Freight Transport Management System. The goal is to have one integrated system that will replace all existing systems in more than 32 countries with DHL's terminals. The proper architecture of the new TMS system together with its scalability and capability to support future business continuity are crucial for further rollouts on a global scale. This ambitious endeavor involves different aspects of the logistics world and encompasses the entire business transaction cycle. Since its inception, the team has been involved not only in the implementation of the business logic behind the project, but also in the overall technological evolution of the frameworks and development processes, as an example by adding containerization as a standard element of the DevOps Pipeline. Now we are in a hunt for Java Application Support Engineer (L3). Are you the one that is tech savvy and eager to solve complex applications and OS issues? If this is the case DHL Freight ESS wants you!
DevOps & Sys Admin
Monthly gross salary
Home office (days/week)
Taking ownership of technical issues, and working with our Development team to resolve more advanced issues when necessary.
Resolving escalated customer complaints without the need for team lead intervention.
Documenting troubleshooting and problem resolution steps.
Participation in providing training to customers as required.
Timely delivering the developed solutions for issues.
Initiatives leading to improvement of the application.
Customer (key-user) Satisfaction.
Database know how: For the smoothly work we expect excellent knowledge of relational databases, fluency in SQL and ORM technologies (JPA2, Hibernate).
Oracle database know how.
Take ownership of technical issues, and work with our development team to resolve advanced issues when necessary.
Resolve escalated customer complaints without the need for management intervention.
Document troubleshooting and problem resolution steps
Participate in providing training to customers as required.
Projects you will be working on
3rd Level Application Support engineer delivers high level technical support for software applications and technologies to a specific target audience according to the needs of the business. The engineers understand high-level technologies, and help to interpret feedback from end users or address other issues as necessary. They play a very active role in testing the applications and releases and detecting errors in code.
Video technical interview with the hiring manager and HR.
Quick interviewing process - only one interview.
Offer prepared within few days.
DHL Freight Enterprise Software Solutions
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