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Implementation Specialist

Sofia, Bulgaria
Mid
Full Time
Company logo
Next Solutions
Description
We are looking for an Implementation Specialist who will communicate with account managers and business analysts for gathering client requirements.
Job details
Role
Project & Product Management
Seniority
Mid
Job Type
Full Time
Team Size
Stock Options
No
Monthly gross salary
Location
Sofia, Bulgaria
Home office (days/week)
2
Fully remote
No
Customer facing
No
Business travel
No
Requirements
  • Excellent English knowledge (spoken and written).
  • Knowledge of MS Excel and CSV format.
  • Excellent communication skills.
  • Strong analytical and problem-solving skills.
  • Writing business documentation skills.
  • Strong attention to detail.
  • Knowledge of relational databases and SQL.
Responsibilities
  • Implementation and data migration for new clients into syncHR platform.
  • Maintain existing client implementations by updating the client database upon request.
  • Participate in the analysis of client requirements.
  • Elaborate User Guide articles when necessary.
  • Report, manage and track resolution of defects in a bug tracking system.
Projects you will be working on
The responsibilities include maintaining the quality of the syncHR client implementations through continuous testing and maintaining the client implementations.
How will you spend your time
Implementation of new customers (data analyze, data load, data conversion, requirement analyze, validation).
Reviewing, validation and support of team mates' projects.
Documentation and internal process improvements.
Benefits & perks
  • Attractive compensation package - competitive salary & social benefits.
  • Continuous learning and coaching.
  • Friendly and casual work environment.
  • Healthy and not so healthy drinks and snacks in the office.
  • Work-life balance - regular team buildings and celebrations.
  • Additional health insurance, including dental care.
Hiring process
1.
Non-technical interview with TL and HR.
2.
Quick excel test.
3.
Interview with the Chief Executive.
4.
Offer.
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Next Solutions
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