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Quality Assurance Engineer

Selenium, MySQL
Remote
2500-4000 BGN
Remote

Quality Assurance Engineer

Selenium, MySQL
2500-4000 BGN
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Senior Full Stack Developer

JavaScript, Angular.js
Sofia, Bulgaria
4000-7000 BGN
Sofia, Bulgaria

Senior Full Stack Developer

JavaScript, Angular.js
4000-7000 BGN
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Digital Marketing Manager

Varna, Bulgaria
3000-4000 BGN
Varna, Bulgaria

Digital Marketing Manager

3000-4000 BGN
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Senior Digital Marketing Specialist

Remote
2500-3200 BGN
Remote

Senior Digital Marketing Specialist

2500-3200 BGN
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Software Support Engineer

PHP
София, България
2500-3000 BGN
София, България

Software Support Engineer

PHP
2500-3000 BGN
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Junior Sales Development Representative

София, България
2000-2500 BGN
София, България

Junior Sales Development Representative

2000-2500 BGN
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Backend Python Developer

Python, Docker, PostgreSQL
София, България
5000-7000 BGN
София, България

Backend Python Developer

Python, Docker, PostgreSQL
5000-7000 BGN
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Senior Java Developers

Java, Spring, MySQL
Remote
7100-9300 BGN
Remote

Senior Java Developers

Java, Spring, MySQL
7100-9300 BGN
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Front-End Vue.js Developer (Senior level)

TypeScript, Vue.js
Sofia, Bulgaria
6500-8500 BGN
Sofia, Bulgaria

Front-End Vue.js Developer (Senior level)

TypeScript, Vue.js
6500-8500 BGN
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Front-End Vue.js Developer (Intermediate level)

TypeScript, Vue.js
Sofia, Bulgaria
4800-6500 BGN
Sofia, Bulgaria

Front-End Vue.js Developer (Intermediate level)

TypeScript, Vue.js
4800-6500 BGN
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Sales Specialist

Sofia, Bulgaria
2500-4500 BGN
Sofia, Bulgaria

Sales Specialist

2500-4500 BGN
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Senior DevOps Engineer

Java, Kubernetes, PostgreSQL
Remote
0-10000 BGN
Remote

Senior DevOps Engineer

Java, Kubernetes, PostgreSQL
0-10000 BGN
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Vue.js Front-end developer

JavaScript, Vue.js, MySQL
Remote
2000-4500 BGN
Remote

Vue.js Front-end developer

JavaScript, Vue.js, MySQL
2000-4500 BGN
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Back-end developer

TypeScript, Node.js, MySQL
Remote
2000-5000 BGN
Remote

Back-end developer

TypeScript, Node.js, MySQL
2000-5000 BGN
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Angular Frontend Developer

JavaScript
Remote
3000-6000 BGN
Remote

Angular Frontend Developer

JavaScript
3000-6000 BGN
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Frontend Developer

TypeScript
Remote
3000-6000 BGN
Remote

Frontend Developer

TypeScript
3000-6000 BGN
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React Frontend Developer

JavaScript
Remote
3000-6000 BGN
Remote

React Frontend Developer

JavaScript
3000-6000 BGN
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Golang Developer

Go
Remote
4000-7000 BGN
Remote

Golang Developer

Go
4000-7000 BGN
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.NET Developer / Senior .NET Developer

C#, ASP.NET
Remote
4000-7000 BGN
Remote

.NET Developer / Senior .NET Developer

C#, ASP.NET
4000-7000 BGN
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Angular, React or Vue.js Developer

TypeScript, Angular 2+
Remote
4000-7000 BGN
Remote

Angular, React or Vue.js Developer

TypeScript, Angular 2+
4000-7000 BGN
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Product Owner in the leading Swiss Proptech start up

Remote
4000-7000 BGN
Remote

Product Owner in the leading Swiss Proptech start up

4000-7000 BGN
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Senior .Net Developer

C#, .NET Core, Microsoft SQL Server
Sofia, Bulgaria
5420-8200 BGN
Sofia, Bulgaria

Senior .Net Developer

C#, .NET Core, Microsoft SQL Server
5420-8200 BGN
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Senior Full Stack Engineer / Engineering Lead

JavaScript, React.js, MongoDB
Remote
6667-9583 USD
Remote

Senior Full Stack Engineer / Engineering Lead

JavaScript, React.js, MongoDB
6667-9583 USD
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Senior Backend Engineer

Remote
6500-8750 BGN
Remote

Senior Backend Engineer

6500-8750 BGN
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PHP Senior Developers

PHP, Laravel
София, България
6500-8750 BGN
София, България

PHP Senior Developers

PHP, Laravel
6500-8750 BGN
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Senior Full-stack Developer

Remote
7100-9300 BGN
Remote

Senior Full-stack Developer

7100-9300 BGN
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Wordpress Webmaster

Remote
4000-5500 BGN
Remote

Wordpress Webmaster

4000-5500 BGN
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Продуктов собственик на Приложение Еконт

Sofia, Bulgaria
5000-6000 BGN
Sofia, Bulgaria

Продуктов собственик на Приложение Еконт

5000-6000 BGN
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Senior Android Developer

Kotlin, Android
Remote
6000-8200 BGN
Remote

Senior Android Developer

Kotlin, Android
6000-8200 BGN
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Frontend Web Developer

TypeScript, Next.js, PostgreSQL
Remote
4000-6000 BGN
Remote

Frontend Web Developer

TypeScript, Next.js, PostgreSQL
4000-6000 BGN
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Full Stack Web Developer

TypeScript, Next.js, PostgreSQL
Remote
6000-8000 BGN
Remote

Full Stack Web Developer

TypeScript, Next.js, PostgreSQL
6000-8000 BGN
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Manual QA Tester – Remote position

Java, Selenium, MySQL
Remote
2000-2500 BGN
Remote

Manual QA Tester – Remote position

Java, Selenium, MySQL
2000-2500 BGN
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SEO Digital Consultant

Sofia, Bulgaria
2400-3300 BGN
Sofia, Bulgaria

SEO Digital Consultant

2400-3300 BGN
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HR Manager

Sofia, Bulgaria
2500-3700 BGN
Sofia, Bulgaria

HR Manager

2500-3700 BGN
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Project Assistant

MySQL
Sofia, Bulgaria
1500-3000 BGN
Sofia, Bulgaria

Project Assistant

MySQL
1500-3000 BGN
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Junior Data Science Specialist

MySQL
Sofia, Bulgaria
1500-2500 BGN
Sofia, Bulgaria

Junior Data Science Specialist

MySQL
1500-2500 BGN
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Mid Full Stack Web Developer

PHP, Laravel, MySQL
Sofia, Bulgaria
2500-4000 BGN
Sofia, Bulgaria

Mid Full Stack Web Developer

PHP, Laravel, MySQL
2500-4000 BGN
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Senior Full Stack Web Developer

PHP, Laravel, MySQL
Sofia, Bulgaria
4000-6000 BGN
Sofia, Bulgaria

Senior Full Stack Web Developer

PHP, Laravel, MySQL
4000-6000 BGN
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Technical Sales Manager

Remote
2000-2500 BGN
Remote

Technical Sales Manager

2000-2500 BGN
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JavaScript Internship

JavaScript, React.js, MongoDB
Sofia, Bulgaria
900-1800 BGN
Sofia, Bulgaria

JavaScript Internship

JavaScript, React.js, MongoDB
900-1800 BGN
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Java Developer

Java, Spring, MySQL
Remote
5400-6800 BGN
Remote

Java Developer

Java, Spring, MySQL
5400-6800 BGN
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React Native Developer

JavaScript, React Native, MongoDB
Sofia, Bulgaria
1500-3500 BGN
Sofia, Bulgaria

React Native Developer

JavaScript, React Native, MongoDB
1500-3500 BGN
Company logo

React Developer

JavaScript, React.js, MongoDB
Sofia, Bulgaria
1500-3500 BGN
Sofia, Bulgaria

React Developer

JavaScript, React.js, MongoDB
1500-3500 BGN
Company logo

Full-stack JS/TS/React.js/web3.js

JavaScript, React.js
Remote
3500-6000 EUR
Remote

Full-stack JS/TS/React.js/web3.js

JavaScript, React.js
3500-6000 EUR
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Mid AWS Cloud & DevOps Engineer

Bash/Shell/PowerShell, Amazon AWS, MySQL
Sofia, Bulgaria
3000-5000 BGN
Sofia, Bulgaria

Mid AWS Cloud & DevOps Engineer

Bash/Shell/PowerShell, Amazon AWS, MySQL
3000-5000 BGN
Company logo

Intern AWS Cloud & DevOps Engineer

Bash/Shell/PowerShell, Amazon AWS, MySQL
Sofia, Bulgaria
1000-1800 BGN
Sofia, Bulgaria

Intern AWS Cloud & DevOps Engineer

Bash/Shell/PowerShell, Amazon AWS, MySQL
1000-1800 BGN
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Junior AWS Cloud & DevOps Engineer

Bash/Shell/PowerShell, Amazon AWS, MySQL
Sofia, Bulgaria
1800-3000 BGN
Sofia, Bulgaria

Junior AWS Cloud & DevOps Engineer

Bash/Shell/PowerShell, Amazon AWS, MySQL
1800-3000 BGN
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REMOTE FULLSTACK ENGINEER

JavaScript, Node.js, MongoDB
Remote
4500-5500 BGN
Remote

REMOTE FULLSTACK ENGINEER

JavaScript, Node.js, MongoDB
4500-5500 BGN
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Frontend Software Engineer

JavaScript, Angular 2+
Sofia, Bulgaria
3750-6000 BGN
Sofia, Bulgaria

Frontend Software Engineer

JavaScript, Angular 2+
3750-6000 BGN
Company logo

Senior Frontend Software Engineer

JavaScript, Angular 2+
Sofia, Bulgaria
6000-8200 BGN
Sofia, Bulgaria

Senior Frontend Software Engineer

JavaScript, Angular 2+
6000-8200 BGN

Software Support Engineer

ул. „Шипка“ 6, 1504 Център, Со...
Mid
Full Time
Description

Scaleflex is hiring! 


At Scaleflex, we are striving to make the Web faster by allowing our customers to store, optimize and deliver media assets rocket fast over the World. In the context of our accelerated growth and the launch of our new product Filerobot, we are looking to strengthen our international team with a Software Support Engineer.


With a Team of 50 spread across France, the UK, Germany, Bulgaria, and Vietnam, and thanks to strong automation in our operations, we are able to serve 500+ worldwide. Scaleflex has been doubling its customer base and revenue year-over-year, which has resulted in a steady recurring revenue stream and solid investments - 2.5 M€ closed pre-series A in May 2021.


Scaleflex was founded in 2018 by a team of former VMware employees and serial entrepreneurs with few exits, both successful and unsuccessful, on their CVs. Our founders Emil and Julian bring 10+ years of experience in the B2B SaaS world and love sharing the lessons they learned on their journey to co-founding Scaleflex. 


This unique opportunity is your chance to join an ambitious and hard-working team, in a rapidly expanding international company, with a clear vision to become the best media acceleration provider in the world. The only limit is the sky.


You will join our Sofia-based Global Services and Support team as a full-time Software Support Engineer with the possibility to work the majority of the time remotely.


Your mission



  • Provide customer support and investigate the technical problems by doing own research and by involving other teams as needed;
  • Perform prime inquiry and act as a point of contact for bug-fixing;
  • Debug customer issues and create reproducible test cases for engineers to resolve.
  • Implement, upgrade and maintain development, testing, and production environments;
  • Ensure systems meet current and future business needs;
  • Anticipate and identify issues that may negatively impact business;
  • Monitor and answer on different support channels: a ticketing system, public forums, social networks, and more.
  • Help the R&D team review new features and client libraries.
  • Help enhance documentation to minimize repeating support issues.
  • Able to work on standard working hours (e.g. Mon.- Fri. 10 am to 7 pm Bulgarian time zone).



What kind of team we are and people we are looking for

Our Team is built around people with a strong entrepreneurial culture and can-do attitude. We love people able to “do something out of nothing” and strive to get better every day. In order to fit with our culture, you must be/have:



  • 1 year of coding experience, preferably in a web/mobile environment
  • Experience in a customer-facing position, preferably developers-support.
  • Excellent analytical and troubleshooting skills.
  • Knowledge of CDN technologies, Server Management / DevOps (ideally PHP, Python)
  • Bachelor's degree in Computer Science or equivalent.
  • Quick learner with a desire to learn new development languages and tools.
  • Passion for Cloud and SaaS products
  • Fluent English skills (verbal and written) with outstanding interpersonal skills.
  • Additional language skills (verbal and written) in French and/or German would be a plus but not mandatory.
  • ...and a sense of humor is an absolute must!

 


What we offer



  • A dynamic work environment in a fast-growing Startup 
  • A goldmine of knowledge in the B2B SaaS space for a cross and further development
  • Humble but hungry work atmosphere
  • Full work flexibility with home office and flexible work hours: we don’t count hours, we measure the impact
  • Competitive package and benefits with extra healthcare, stock options after the probation period, and performance management to help you plan your salary growth
Job details
Role
Engineering - others
Seniority
Mid
Job Type
Full Time
Team Size
1-5
Stock Options
Yes
Monthly gross salary
2500 - 3000 BGN
Location
ул. „Шипка“ 6, 1504 Център, Со...
Home office (days/week)
4
Fully remote
No
Customer facing
No
Business travel
No
Tech Requirements
Primary Language
PHP
Secondary Language
Python
Requirements
  • Desire to learn new development languages and tools
Responsibilities
  • Provide customer support and investigate the technical problems by doing own research and by involving other teams as needed.
Tools we use
Zendesk
Telegram
Scaban
Projects you will be working on
slide 5 to 6 of 3

Scaleflex's original product, Cloudimage, is an image management and acceleration API, helping developers to save time with image resizing and compression and marketers with accelerating page loading times for better SEO.


Based on customer feedback and use cases around media asset management identified in hundreds of customer round tables, Scaleflex launched its second product at the beginning of 2020: Filerobot. Filerobot is enriching Cloudimage with fast content ingestion, multi-location storage, automated workflows, cloud content collaboration features, and various Open Source plugins (Uploader Widget, Image Editor, …) for fast and powerful integrations with the Martech ecosystem. Filerobot fully embeds Cloudimage for fast publishing to users all around the world.

Team lead
Jean-Francois Lecas
Vice President, Global Services & Operations
View LinkedIn Profile
Hiring process
1.
Call with the Global Services and Support (GSS) team.
2.
You will receive an assignment to work on as if you were part of our team.
3.
The last round will be with our CEO, for him to share his vision about the company, and for you to ask any questions you may have.
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